Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
What makes Anothersole shoes different from other flats?
Our shoes are designed with a unique ergonomic sports footbed and premium boutique leathers, offering the support of a sneaker with the elegant silhouette of a classic flat.
How do I choose the right size for my feet?
We recommend checking our Size Guide for measurements. If you are between sizes, we generally suggest sizing up as our high-quality leathers will mold to your feet over time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that sale items are eligible for exchange or store credit only.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Standard shipping times vary by location, and tracking information is provided as soon as your order leaves our warehouse.
How should I care for my leather shoes?
To maintain the quality of the leather, we recommend using a specialized leather cleaner and avoiding direct exposure to heavy rain. Store them in the provided dust bag when not in use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options depending on your shipping region.